Below are some common questions about our plush toys — what they're made of, how to care for them, and what to expect from different collections. If you don't see your question here, feel free to contact us directly.
What are Cuddleluna plush toys made of?
Our plush toys use a soft outer fabric (such as plush or corduroy, depending on the design) with a polyester (PP cotton) filling inside. Some items, like our weighted plush pillows, include an additional weighted insert alongside the standard filling. Exact materials can vary slightly by product, so please check the individual product description for the specific item you're interested in.
How do I clean my plush toy?
Care instructions can vary depending on the toy's construction, especially for weighted items, which should not be fully submerged or machine washed due to the internal weighted insert. For most non-weighted plush toys, spot cleaning with a damp cloth is the safest approach. We'd recommend checking the care label attached to your specific item, or contacting us if you're unsure, before washing.
What does "weighted" mean for your weighted plush toys?
A weighted plush toy has an internal insert (in addition to the regular soft filling) that gives it extra heft compared to a standard stuffed animal. Each weighted product listing states its approximate weight and size, since this varies by design — for example, our weighted puppy and weighted panda pillows are different weights and sizes from each other. Please check the specific weight listed on each product page, as weighted items are generally better suited to older children, teens, or adults rather than infants or very young children, given the added weight.
Are your plush toys safe for young children?
Suitability can depend on the specific toy, especially for weighted items or designs with smaller decorative details. We list an age guidance where relevant directly on the product page for that item, and we'd recommend reviewing it, along with any included care or safety label, before giving a plush toy to a young child. As with any soft toy, we'd suggest adult supervision for children who are still prone to putting objects in their mouths.
Will the color of the plush toy match the product photos exactly?
We try to photograph our products under consistent lighting to represent them accurately, but slight color variations can occur due to screen display settings, lighting conditions during photography, or minor differences between production batches. If color accuracy is important for your purchase, feel free to reach out to us with questions before ordering.
Do the sizes listed refer to the whole toy, including ears, tails, or accessories?
Listed sizes generally refer to the toy's main body measurement (for example, height when seated or length lying down), which is standard practice for plush toys. Features like ears, tails, or attached accessories (such as a backpack or hat on certain designs) may extend slightly beyond the stated measurement. If exact dimensions matter for your use case, feel free to contact us for more detail on a specific product.
Can I find the same plush toy in a different size or color?
Not every design is available in multiple sizes or colors — this depends on the specific product line. If a size or color variant exists, it will be listed as an option on that product's page. If you're looking for a specific size or colorway that isn't shown, you're welcome to contact us to ask whether it's something we currently offer.